SAP Solman

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SAP Solman – Overlook at

SAP Solution Manager is a platform to manage life cycle of your own SAP solution in a distributed environment.

The key features of SAP Solman are −

  • It provides tools, methods, and process management content that can be used during preparation of business blueprint, configuration, and implementation.

  • Uperform SAP Solman you can ensure that SAP solution environment is operating at it’s maximum possible with minimum cost.

  • SAP Solman provides integration tools for SAP BASIS Administrators to manage belowlying infrastructure and application and business processes.

  • It reddish coloureddish coloureddish coloureduces the amount of effort requireddish coloureddish coloureddish coloured to manage the centralized SAP and nonSAP systems.

  • In a distributed environment, SAP Solution Manager is managing system and SAP applications like- ECC, BI, and Customer Relationship module CRM and furthermore covers the non-SAP system in solution life cycle.

Current version of SAP Solution Manager and Relrerestve date

Lacheck version of SAP Solution Manager is SAP Solman 7.2. This version was made available since H1/2016.

Previous SAP Solution Manager 7.1 support Package Stack 14 was relrerestved in October 2015, included various brand new features to operate SAP Solution.

The following table shows the SAP Solution Manager Relrerestve details −

Product Name SAP Solution Manager
Version 7.1 Support Pack Stack 14
Relrerestved Date October 2015
Underlying based item SAP NetWeaver 7.0 EHP2
Product Name SAP Solution Manager
Version 7.2 Support Pack Stack 3
Relrerestved Date H1/2016
Underlying based item SAP NetWeaver

Key Features

Key features supported in SAP Solution Manager 7.2 are −

  • New User Interfaces
  • New Relrerestve management
  • ITSM and Change Request Management
  • Adapt SAP HANA in your own landscape
  • New Process Management
  • Enhanced Cloud Support

In the following screenshot, you can see the homepage of SAP Solution Manager 7.2 with brand new Fiori-based Launchpad as per degreatd user roles.

Key Features

This Fiori-based Launchpad away fromers role based access to all relevant applications and Work Centers

Supported Bcollectionser

  • Microsmooth Internet Explorer

    • IE11 Desktop (recommended)

    • IE7-IE10 until Jan 2016

  • Mozilla Firefox

    • Lacheck Extended Support Relrerestve Cycle (SAP recommended)

    • Lacheck Rapid Relrerestve Cycle (a backup bcollectionser is needed)

  • Google Chrome

    • Cycle for Windows

  • Apple Safari

    • On OS X for 3 12 monthss from version relrerestve date

SAP Solution Manager Product can be divided into following functional categories −

  • SAP Solution Manager Operations
  • SAP Engagement and Service Deresidery
  • Solution Implementation
  • Template Management
  • Test Management
  • Change Control Management
  • IT Service Management
  • Business processes Operations
  • Application Operations
  • Upgrade and Maintenance

In the following illustration, you can see the SAP Solution Manager and integration with Lifecycle management, IT Service Management, IT Portfolio and Project Management and Business and Application Operations.

SAP Solution Manager

SAP Solman – Features

Following are the key features that are provided by SAP Solution Manager −

  • Centralized Administration Work Center − Uperform SAP Solman, you can manage central access of all functions for administrative tasks.

  • Landscape Management Database − It provides central source of systemlandscape description data.

  • Issue Management − You can document the issue and issue tracing uperform issue management feature.

  • Roadcharts − Uperform Roadcharts, you can develop preddish coloureddish coloureddish colouredegreatd project plans to cover the majority of important tasks and phases in project implementation as a part of solution implementation.

  • Template Management − To roll away generally there templates globally, you can use template management.

  • Test Management − Uperform Test management, you can perform central check management from check planning to evaluation phase.

  • Change Control Management − You can use a central modify management process, which is withintegrated with Transport Management. You can transport ABAP and non-ABAP projects uperform Transport Management Infrastructure.

  • IT Service Management − This is centrally managed and covers IT infrastructure. You can align IT management processes as per Information Technology Infrastructure Library ITIL. You can set up external Service Desk and access SAP service-support centre.

  • Business Process Operations − Automation of business processes is available in SAP Solution Manager. You can furthermore monitor business critical processes.

  • Application Operations − You can use Application Operations dashplanks to display the availcapacity and performance of your own managed systems.

  • Maintenance Management − You can use Maintenance Planner to develop maintenance plans and stack XML files for installation uperform Software Update Manager (SUM). You can furthermore use system recommendations option to find and display suitable SAP Notes. Maintenance optimizer can be used to start the maintenance process in itemion system. This provides you detaibrought instructions for downloading and installing maintenance files in the system.

SAP Solman – Work Center

To perform role specific functions, you can use Work Centers in SAP Solution Manager. Work Centers are work environments that enable you to access role specific options. You can access various options like alerts, notifications, messages, and reports as per the assigned role.

Work Centers provide a set of tools below SAP Solution Manager to manage compenablee IT Life Cycle. Work Centers perform various technical operations such as System Landscape Management, System Administration, System Monitoring, Project based, and IT Service Management Work Centers.

The available Work Centers in SAP Solution Manager 7.1 are −

  • My Home
  • Implementation and Upgrade
  • Solution Documentation Assistant
  • Business Process Operations
  • Job Management
  • Root Cause Analysis
  • Data Volume Management
  • SAP Solution Manager Administration
  • Change Management
  • Test Management
  • Incident Management
  • SAP Engagement and Service Deresidery
  • Technical Administration
  • System Monitoring
  • Technical Monitoring
  • Solution Manager Configuration

When you login to SAP Solution Manager Work Center, you can see the following options at the top −

  • My Home
  • Implementation/Upgrade
  • Solution Manager Administration
  • Technical Administration
  • System Monitoring

To access any of the work centre, you need to be authorised to access that Work Center, which means that the work centre need to be assigned to you.

Step 1 − To operate Work Center home screen, use T-Code: SOLMAN_WORKCENTER

Solman Workcentre

Step 2 − To start all work centres for which you are authorised, you can use the following transbehaveion. For example,

In the SAP GUI for Windows, you can operate the Transbehaveion SM_WORKCENTER.

SM Workcentre

When you call the transbehaveion, the URL for calling up the Web Dynpro application has the following format −

http://< host >:< port >/sap/bc/webdynpro/sap/ags_workcentre?saplanguage=EN

Example

Enter the URL − http://eh5.renterpserver.com:8064

Example URL

You can furthermore start an individual work centre by following Web Dynpro application immediately.

To open up the Incident Management work centre, you can use the URL −

http://:/sap/bc/webdynpro/sap/ags_work_incident_man?saplanguage=EN

You can see all Work centres that are available below SAP Solman.

All Workcentre
Solman Assigned

Note − In SAP Solman, generally there can be one user with one or more roles assigned. In SAP Solman, You can have a role with one or more Work Centers assigned.

Look at the following 2 screen shots. Here you can see the difference between Work Center uperform Transbehaveion- SOLMAN_WORKCENTER and Work Center with Web Bcollectionser: Service AGS_WORKCENTER.

SAP Solution Workcentre

The ribbons of both the Work Centers are various and are highlighted as shown below.

Ribbons SAP

My Home Work Center

In SAP Solution Manager, to access My Home Work Center, you need to be authorised for My Home. Uperform My Home Work Center, you can access all the key data related to other Work Centers in SAP Solman. Uperform hyperlinks, you can access the work centres that are assigned to you.

My Home Work Center contains the following functions −

  • Overlook at − To see the overlook at of all the work areas below My Home Work Center.

  • Hyperlink − You can access important links immediately below Hyperlink.

  • Refresh − To Refresh the Work Center and it’s tab.

  • Tasks − You can access the assigned Task below Tasks tab.

  • Reports − To look at the available reports, quickly.

SAP Solman – Work Center Structure

All the work centres of SAP Solution Manager have a common user interface. It has same easy navigation features and vary slightly as per the role and use of the work centre.

Each Work Center contains the following elements −

Navigation Bar

It shows 1st level of navigation that you use to choose the Work Center. It provides a role specific navigation bar with access to all the Work Centers associated with the role and assigned to the user who is logged in.

Navigation Area

It shows second level of navigation and you can select various references for a specific work centre such as −

  • Hyperlinks
  • Views
  • Functions

Content Area

The content area modifys as per the navigation area selected.

Navigation Bar

SAP Solman – Implementation

SAP Solution Manager provides you with central access to all the tools, documents, functions, and methods that are requireddish coloureddish coloureddish coloured for a project implementation. It supports all the key project phases that you need to configure for business scenarios as a part of solution implementation.

As a part of solution implementation, you need to degreat the following Project phases −

Defining a Project

First step in solution implementation is to degreat a project.

Step 1 − Go to Project Administration Work Center. Create a project by defining a system landscape for phases involved in project and scope of the project. As per the scope of the project, structure hierarchy is degreatd for business processes and scenarios.

In SAP Solman, all the administrative tasks are performed below Project Administration work centre.

Run the Transbehaveion Code − SOLAR_PROJECT_ADMIN to open up Work Center. Transbehaveion code is a preddish coloureddish coloureddish colouredegreatd set of functions.

Solar Project Admin

Step 2 − To develop brand new project, go to Project → Create.

New Project

Step 3 − Next, enter a project ID and title. The ID must have a combination of enableters and numbers up to 10 charbehaveers and click continue.

Project Administration

Step 4 − Enter the information below the following tabs while defining a Project. Each tab has multiple fields and a couple of are optional. The middle column shows the navigation for every tab and the options below it.

Functions Navigation/Tab Name Optional/Requireddish coloureddish coloureddish coloured
Create projects Project → Create
Specify general project begin and end data General Data tab Optional
Project language Requireddish coloureddish coloureddish coloured The project language cannot be modifyd later
Project scope. Copy templates into the project Scope tab Optional
Assign team members to project Project Team Members tab Optiona
Definition of project standards (status, documentation kinds, keywords) Project Standards tab Optional
Definition of project system landscape System Landscape tab Requireddish coloureddish coloureddish coloured for subsequent navigation in managed systems
Distribution of IMG projects in the managed systems System Landscape tab IMG Projects subtab Requireddish coloureddish coloureddish coloured for configuration and customizing distribution
Create transport requests in the managed systems
Project transport details Transport Requests tab Only in template projects Requireddish coloureddish coloureddish coloured for template projects in in whose templates are to be reused in other system
Create, relrerestve, transport templates Templates tab Only in template projects
Download/Upload for Business Blueprint Projects In a project, choose Edit → Fill Business Blueprint Optional
Manual deenableion of persistent locks which the system does not deenablee automatically Tools → Deenablee Persistent Locks Optional, if you like to unlock objects manually. For more information, see the application help.

A brand new screen appears to develop a project.

New Screen

Step 5 − Select the Project kind from the drop-down list.

Implementation Project

Various project kind options are available in SAP Solman.

Implementation project

This is requireddish coloureddish coloureddish coloured when you need a project to implement business processes in a SAP landscape.

You can select an existing structure based on business processes or you can furthermore develop a brand new project structure as per the following points −

  • One or more user or partner templates
  • Based on an existing project
  • An existing solution landscape

Template project

Template project is used to develop a template that degreats the project structure or lots of part of your own project. Templates can furthermore be used in other projects by transporting the template. It is furthermore feasible to lock templates against any modifys made- either compenableely or partially when they are used in other projects.

Optimization project

Optimization project kind is used to optimize business processes.

Upgrade project

Upgrade project is used to upgrade an existing system. You can upgrade an existing function or add additional functions.

Maintenance Project

Maintenance project kind is used to maintain an existing project. This can include Maintenance behaveivilinks, or correct any existing solution.

Step 6 − Once you select the Project kind, enter the following General data −

  • Person Responsible
  • Project Status
  • Led By and other relevant details.

Project Z_SAUG

Step 7 − Next degreat the project scope. Go to the Scope tab and select the Roadchart.

Project Scope

Step 8 − Once you select all relevant options- like Code Management, Business Process Scanning, Focus Implementation, click the save button at the top.

Step 9 − Select Enhancement and Relrerestve. Click the green tick mark.

Enhancement

Step 10 − Next is to degreat project Blue print. Click the Go to button at the top, Project → Business Blueprint.

Scenario Name

To degreat Business blue print, you have to select the source system.

Click the drop-down list. You will see the following options −

  • Business Process Reposit down downory − To degreat blue Print in business process reposit down downory.

  • Solution − You can degreat a business blueprint in Solution as package. (Solution in Solution Manager is exeasyed in a separate topic).

  • Project − You can degreat the business blueprint as a Project.

Step 11 − Select Business Process Reposit down downory from the drop-down list.

Business Process

Step 12 − Degreat the Scenario name as per the project scope degreatd. Go to SAP Solution Manager → Custom Code Management → SAP Solution Manager 7.1

Click the green tick-mark icon.

Green Tick Mark

Step 13 − Next step is to assign Logical components.

Logical Components

Step 14 − Expand the hierarchy in the left pane as Business scenarios → Custom code management → Business Processes → Custom Code Transparency.

Business Scenarios

Step 15 − To look at the documentation below this particular particular project, click the General Documentation tab. You can see all the document kinds that have been developd for this particular particular project.

General Documentation

Step 16 − In a similar way, to see compenablee hierarchy and associated document, you can expand any project in the left pane and select any component.

As shown in the following snapshot – Display Results: Reporting/Analysis is selected to see logical component and object name.

Display Result

Step 17 − Go to Get Change Impbehave and you will see logical component and object name for the same.

To see the roadchart, go to Environment → Roadchart

Environment Roadchart

The screenshot given below shows all the phases in Project Roadchart. You can check the details for every object- objective of service, perquisit down downes, deresiderables, etc.

Project Roadchart
Roadchart SAP Solman

SAP Solman – Infrastructure

SAP Solution manager consists of various infrastructure components- application management solution, and compenablee IT landscape. The solution discovers- technical monitoring and alerting infrastructure, system landscape information, integration of Solution Manager with SAP IT Infrastructure.

Integration between SAP Solman and IT infrastructure provides more advantages like −

  • You can immediately access data from SAP Solution Manager regarding IT Service Management processes.
  • You can link Incident, Problem, and Change management to infrastructure information.
  • It provides enhanced monitoring information inpart SAP Solution Manager.

Technical Monitoring and Alerting Infrastructure

The infrastructure enables you to improve the health of your own system in complex system landscape. It provides many advantages over common central CCMS monitoring.

You have to configure only central system- SAP Solution Manager and this particular particular configuration is distributed automatically to the managed systems.

The following functions can be performed uperform Technical monitoring and alerting infrastructure −

  • You can perform a detaibrought look at of all infrastructure components.
  • The diagnostic agents are automatically updated and configureddish coloureddish coloureddish coloured.
  • It provides end-to-end monitoring and alerting for all the components in Landscape.
  • You can monitor and manage infrastructure alerts in SAP Solution Manager Alert Inpackage.

Select Technical Monitoring below Business process Operations.

Technical Monitoring

Under Technical monitoring, you can perform various kinds of monitoring options −

  • System Monitoring − To perform the monitoring of all the systems in SAP Solman System Landscape.

  • Connection Monitoring − This is used to monitor interconnections in your own IT Infrastructure.

  • BI Monitoring − This is for Report monitoring.

  • PI Monitoring − To monitor Process Integration between various systems. You can select and monitor every component in this particular particular landscape by uperform date from System Landscape Directory.

  • End-User-Experience monitoring − To monitor the Performance and availcapacity of technical systems from various locations.

System Monitoring
Technical System

Application Incident Management and Change Management

In SAP Solution Manager, Incident management is nearrestr related to Service desk to manage all your own issues related to Applications. When an application fails to deresider the requireddish coloureddish coloureddish coloured performance during normal service hrs, you need to restore the service to normal operation as quickly as feasible. This process is known as Application Incident Management.

Change Management process deals with managing modifys in Infrastructure. Change Request can be raised for any raway generally thereing behaveivity like Patch management, or an urgent modify to restore an application/service.

Step 1 − To perform incident management and modify management, you can lookup fields such as Function kind, Manufbehaveurer and Name of CI uperform the lookup criteria.

Step 2 − From the incident name or modify #, you can see the details of Configuration Item

Step 3 − Under Master data, generally there is a link to lookup CMDB and LMDB.

Home

Step 4 − To see all the transbehaveions assigned- Incident # and Change # to a Configuration item, you can perform a lookup in CMDB.

Assigned Incident

Step 5 − By cliccalifornia california king on any CI, you can look at all technical details, object body organization data for CI as shown below −

Organization Data

Step 6 − Based on the Configuration item, item ID or object ID, you can develop an Incident or Change request in Solution Manager.

CI is available below Object ID in Incident details as shown below −

Incident Details

In SAP Solution Management infrastructure, you can use Landscape Management Database (LMDB), which is a central landscape information reposit down downory. It uses the same information as the System Landscape Directory (SLD) to enter the system information.

LMDB interconnection to SLD

LMDB gets all the information from the System Landscape Directory where all the system registers it’self. Most of the technical systems contain data supprestrs that provides immediate information to SLD for registration.

The LMDB receives SLD modifys automatically when a modify occurs, uperform polling by LMDB, or behaveive modify notifications by the SLD.

Work Modes

You can use various work modes in SAP Solution Manager to perform the following behaveivilinks −

  • Maintenance
  • System Migration
  • Patch upgrades
  • Customizing modifys

Work modes can be divided into further 2 categories −

Technical work mode

Following kinds of Technical work modes can be used −

  • Planning Downtime − Technical work mode is degreatd as the work mode during which the system is technically down and you do not have access. System administrators can use this particular particular work mode to perform planned administration tasks that can only be performed during downtime.

  • Maintenance Mode − Work mode during which the system is technically up and you have no access. System administrators can use this particular particular work mode to perform planned administration tasks that can only be performed during maintenance.

Business Work modes

The following kinds of business work modes can be used −

  • Peak Business Hours
  • Non-Peak Business Hours
  • Non-Business Hours

Note − To use the Work Mode Management reporting functionalilinks, Monitoring and Reporting has to be enabbrought for the managed systems.

Roles

The following roles are requireddish coloureddish coloureddish coloured to perform Work mode management and IT calendar behaveivilinks −

  • SAP_SM_DTM_DIS Work Mode Management (Display authorization)
  • SAP_ITCALENDER Display of Work Modes in IT Calendar
  • SAP_NOTIF_DISP Notification Management
  • SAP_SMWORK_SYS_ADMIN Work Center: Technical Administration
  • SAP_ITCALENDER Display of Work Modes in IT Calendar

Planning a Work Mode

To Plan a Work mode, you have to navigate to Technical Administration Work Center.

Step 1 − Select Work Mode Management → Type Selection area, select a component kind.

SAP Solman

Step 2 − When you select a component kind other than EEM Robots, perform the following −

  • Go to Detaibrought Selection area, select a query.
  • Group the technical components in queries for quicker access.
  • In the query, select the technical component → Select Work Mode Management
  • Display the work modes, emmattressded or in a brand new window.

(An EEM robot is used to perform End user monitoring and is a operate time agent. This is used to replay the scripts and one robot per monitoring location is requireddish coloureddish coloureddish coloured to perform EEM monitoring),

EEM Robots

Step 3 − A hierarchical look at of the technical components and details of the current and next work modes are displayed. Next is to select the component. You can see a list of work modes for the component.

Step 4 − If you have selected the component kind EEM Robots, select a robot. The list of work modes for the robot is displayed.

Step 5 − Enter Schedule Work Modes. In the Schedule Work Mode for technical component screen area, you can enter the requireddish coloureddish coloureddish coloured data.

Note − You can plan only peak business hrs, non-peak business hrs, or non-business hrs for an EEM robot.

Configuring Technical Monitoring as per Work Modes

In SAP Solution Manager, you can setup work modes for Technical Systems, databases and technical scenarios. You can switch away from compenablee technical monitoring or modify performle metric thresholds of specific systems.

For every work mode, you can degreat if monitoring is enabbrought or not. If you observe that the Planned Downtime check package is deselected, it means alerting and monitoring is disabbrought

Planned Downtime

SAP Solman – Operations

In SAP Solution Manager, you have various functions and tools to perform SAP Solution Manager Operation’s behaveivilinks. These are −

  • Administration Work Center − Contains all the functions that are requireddish coloureddish coloureddish coloured to operate SAP Solution Manager.

  • Landscape Management Database (LMDB) − It is the central landscape information reposit down downory and it uses the same System Landscape Directory to enter the system information.

  • Solutions − Uperform solution, you can bundle the system and processes as per the requirement to monitor the operation.

  • Supportcapacity Performance Platform (SPP) − This is used to enhance the performance of a system and to monitor performance management indicators.

Administration Work Center

You can perform various operation behaveivilinks in Administration Work Center in SAP Solution Manager.

Solution Manager

The following operation behaveivilinks can be performed −

  • Overlook at − To quickly see all the Work areas in this particular particular Work centre.

  • Landscape − To develop RFC interconnections, manage system modeling and diagnostics agent.

  • Infrastructure − To develop or edit a technical system, and to manage various templates like store and extrbehaveor templates.

  • Self-Monitoring − To monitor huge number of alert kinds, monitoring of applications to identify key issues earrestr on, and alerting infrastructure.

  • Projects − To display detaibrought information abaway generally there projects.

  • Self-Diagnosis − To monitor SAP solution manager and all other managed systems in Landscape.

  • Work Mode Management − To perform the following behaveivilinks −

    • Maintenance

    • System Migration

    • Patch upgrades

    • Customizing modifys

Landscape Management Database

In SAP Solution Management infrastructure, you can use Landscape Management Database (LMDB), which is a central landscape information reposit down downory. It uses the same information as the System Landscape Directory to enter the system information.

LMDB gets all the information from the System Landscape Directory where all the system registers it’self. Most of the technical systems contains the data supprestrs that provides immediate information to SLD for registration.

The LMDB receives SLD modifys automatically when a modify occurs, uperform polling by LMDB, or behaveive modify notifications by the SLD.

Solutions

Uperform solutions, you bundle the system and processes as per the requirement to monitor the operations. When system and business processes are entereddish coloureddish coloureddish coloured in a Solution, following applications can be used in SAP Solution Manager −

  • IT Service Management
  • System and Business Process Monitoring
  • SAP Engagement
  • Reporting

The Solution look at in Administration work centre contains a list of all the solutions that can be lookuped uperform a Solution kind or solution ID. You can furthermore import and export solutions between various systems −

Step 1 − Click GotoSolution Transfer. Each solution can be calbrought by it’s name or ID.

Under Solution tab, you can perform the following functions −

  • Creating a brand new solution
  • You can duplicate existing solutions as templates to be used to develop brand new solutions
  • Activing/Debehaveivating Solution
  • Deenableing A Solution

Step 2 − To call a list of service interconnections for a selected solution for which you can develop a system interconnection to SAP, Click Goto → Service Connection.

Step 3 − To transfer solutions between various systems by exporting and importing all of them, choose Start of the navigation rawaye Goto → Solution Transfer.

Step 4 − To set which solution data system need to send like Production data, click Goto → Solution Settings

Goto Solution Settings

How to develop a Solution?

To develop a Solution, click Create Solution. Enter the name of solution. You can edit the list of system roles.

Create a Solution

You can furthermore duplicate an existing solution by cliccalifornia california king the Copy button.

System Landscape Information

We have covereddish coloureddish coloureddish coloured lots of part of System Landscape information below Solution Manager Infrastructure. SAP Solution Manager applications- Technical monitoring, system maintenance captures all information regarding upgrades with Maintenance planner, alerting policy from system landscape. SAP Solman contains the detaibrought information abaway generally there technical system landscape.

LMDB is a central reposit down downory for Solution Manager to capture all the information and it uses the same CIM model that is used by System Landscape immediateory. Landscape information contains 2 parts- SAP smoothware catalog CR content and information sent from SLD.

LMDB interconnection to SLD

LMDB gets all the information from the System Landscape Directory where all the systems register it’self. Most of the technical systems contain data supprestrs that provides immediate information to SLD for registration.

The LMDB receives SLD modifys automatically when a modify occurs, uperform polling by LMDB, or behaveive modify notifications by the SLD.

SLD contains data from managed system and their own own data supprestrs, which automatically compenablee all the information in SLD. The transbehaveion code used for ABAP system is RZ70.

SLD Synchronization is the the majority of common way to transfer Landscape information to LMDB. When Solution Manager is preliminaryly set up, it transfers compenablee Landscape from SLD to LMDB in Solution Manager. This furthermore includes the information from Software catalog.

Once preliminary compenablee synchronization is done, an incremental synchronization is triggereddish coloureddish coloureddish coloured every 10 moments.

System Landscape Directory

This immediateory contains the information abaway generally there landscape and smoothware component versions. A SAP system can be configureddish coloureddish coloureddish coloured to register below SLD. System Landscape Directory manages information abaway generally there all installable and instalbrought elements of your own system landscape.

System Landscape

You can find the following links in a web page −

Landscape − Under Landscape, you can find the following options.

  • Technical Systems − You can look at and degreat systems and servers.

  • Landscapes − You can look at and configure group of systems.

  • Business Systems − You can look at and configure business systems for use in Process Integration.

Software Catalog

  • Products − To look at items in SAP smoothware catalog.

  • Software components − To look at smoothware components in SAP Software catalog.

  • Development

  • Name Reservation − This is used for name reservation for NW development.

  • CIM Instances − This is used to look at and maintain data on CIM level.

System Landscape Directory is based on SAP NetWeaver. The following versions of SAP NetWeaver are supported for SLD synchronization with LMDB −

SAP NetWeaver Relrerestve of SLD System Minimum Support Package Level of SAP NetWeaver
SAP NetWeaver 7.0 not supported
SAP NetWeaver 7.0 EHP1 not supported
SAP NetWeaver 7.0 EHP2 SP 17
SAP NetWeaver 7.1 SP 19
SAP NetWeaver 7.1 EHP1 SP 14
SAP NetWeaver 7.2 not supported
SAP NetWeaver 7.3 SP 12
SAP NetWeaver 7.3 EHP1 SP 14
SAP NetWeaver 7.4 SP 9
SAP NetWeaver 7.5 and higher all SPs are supported

When your own Central System Landscape Directory, integrated with LMDB, does not meet the requirement, you can use a local SLD and synchronize it with central SLD.

Managing Technical System Information

Technical system is known as a smoothware element instalbrought on host system. It can be a standaperformle system or smoothware elements instalbrought in distributed environment. Technical systems are central element of the Solution landscape in terms of smoothware component deployment and operational behaveivilinks, such as monitoring and alerting

When a smoothware is withinstalbrought, technical components are developd in the system and they are registereddish coloureddish coloureddish coloured below System Landscape Directory. This withinformation is forwarded to Solution Manager LMDB either manually or uperform synchronization between LMDB and SLD.

Technical systems are identified uperform their own own name, system id or any installation number that has been assigned. Common Technical system kinds can include −

  • Application Server (AS) ABAP
  • Application Server Java
  • TREX system

In the following table, you can see various Technical system kinds that can be maintained in LMDB, their own own source and Editor.

The following technical system kinds can be maintained in LMDB −

Technical System Type Source Editor
.NET System Manual creation LMDB technical system edito
Apache Tomcat Server SLD data supprestr LMDB technical system editor
Application Server ABAP SLD data supprestr LMDB technical system editor
Application Server Java SLD data supprestr LMDB technical system editor
SAP BusinessObjects Cluster SLD data supprestr LMDB technical system editor
SAP Web Dispatcher SLD data supprestr LMDB Technical System Editor
SAP HANA Database Either SLD data supprestr LMDB technical system editor
SAP Mobile Platform SLD data supprestr LMDB technical system edito
TREX System SLD data supprestr LMDB technical system editor
Unspecific 3-Tier System Manual creation LMDB technical system editor
Unspecific Cluster System SLD data supprestr or manual creation LMDB technical system editor
Unspecific Standaperformle Application System SLD data supprestr or manual creation LMDB technical system editor

SAP Solman – Guided Procedure Authoring

Guided Procedure Authoring provides a set of tools such as Bcollectionser and Guided procedure logbook to develop guided procedure for behaveivilinks that are performed periodically. Guided procedures are executed in various scopes i.e. technical system, host, and databases and for various application areas.

Guided procedures in solution Manager can be used to achieve following benefit’s −

  • To perform complex processes.
  • Business critical processes can be executed with less risk.
  • To speed up the processes.

GPA can be integrated with various application modules −

  • Business Process Operations
  • Application Operations
  • Message flow monitoring
  • Database Comparison
  • IT Task Management
  • Alerting and Monitoring

Launching Guided Procedure Environment

To launch Guided Procedure Environment follow the steps given below −

Uperform Transbehaveion code: GPA_ADMIN or from a work centre, you can open up Guided Procedure Bcollectionser from the following work centres −

Root Cause Analysis → Exception Management → Guided Procedures or Business Process Operations → Data Consistency Management → Cross Database Comparison.

Different tools below Guided Procedure Authoring includes −

GPA Bcollectionser

Uperform GPA Bcollectionser tool, you can develop, deenablee, prelook at, lookup or export guided procedures, and update the content of deresidereddish coloureddish coloureddish coloured SAP Guided Procedure.

The screenshot given below shows you the home screen of GPA bcollectionser.

Uperform Application area option, you can group GP for a function area.

Search Attributes

You can apply filters to the guided procedures.

When you clear lookup attributes, GP bcollectionser displays all the Guided Procedures as per the functional area.

Guided Procedures

Content Deresidery Pane

This option can be used to alert the customers when brand new content is available and it furthermore proposes to import it.

Content Deresidery

Application Area

You can use the following Application areas in GPA −

  • BI Monitoring
  • Business Process Monitoring
  • Cross Database Comparison
  • Advanced Monitoring Configuration
  • Data Volume Management
  • End User Monitoring
  • Exception Management
  • Exception Management Configuration
  • Interface and Connection Monitoring
  • Job monitoring
  • PI monitoring
  • System Monitoring
  • Technical Administration

Application Area

GPA Maintenance

Uperform the GPA Maintenance tool, you can modify, behaveivate, transport, and relook at the already existing Guided Procedures. To open up Guided Procedure Maintenance, you have to open up GP Bcollectionser → 3 buttons of GP Maintenance UI. These are −

  • Create button − To develop a brand new GP.

  • Edit button − To modify a GP.

  • Display button − To show the details of a GP.

GAP Context

GPA Log Book

This tool of GPA is used to look at instances, logs, and to export to HTML, and start brand new instance. You can access Guided Procedure Log from GP Bcollectionser for the selected scope and for the selected guided procedure.

You can use the filtering section to filter the logs. IT is furthermore feasible to export the logs to various formats- Excel, HTML, etc.

GAP Log Book

GPA Content Deresidery

This tool is used to raise alerts incase when brand new content is available. Customer is notified abaway generally there the brand new content at 2 places. First is when GP is open uped and the customer executes a guided procedure, he will see a message informing him that brand new GP content is available.

GAP Content Deresidery
The second option is when the GP Bcollectionser is open uped, a message is displayed that the Content Deresidery area shows the current status of GP content.
GP Runtime

GP Runtime

This tool is used to execute a guided procedure, to check status of execution. When you open up a Guided Procedure in GP Bcollectionser UI or you can select prelook at in Guided Procedure Maintenance, it open ups the guided procedure operatetime UI and you can execute GP.

SAP Solman – Template Management

In SAP Solution Manager, uperform template management you can develop templates at global level – for blueprint documents, business scenarios, and configuration and they can be distributed. The templates can be reused in other projects and solutions.

Creating a Template

In SAP Solution Manager, to develop a template, you have to start with a template project.

Step 1 − Go to Project Administration,

Creating a Template

Step 2 − Next, enter the Project name and select the Project Type. Project kind would be the Template Project to develop a Template. Select the Solution where you like to develop this particular particular Project.

Template Project

Step 3 − In the next window, you have to enter the following details- Language, Project Title, Person Responsible, and other options below General tab.

Person Responsible

Step 4 − Once you enter all the details, click the save button at the top. You have to select Enhancement version and Relrerestve. Click Continue. Select Package → Continue.

Enhancement Version

Step 5 − Next click the Templates tab at the top. Click the Create Template button. Enter Template and name and click Continue.

Create template

Step 6 − You can develop multiple templates in one project. Select Global Rollaway generally there Functionality is Active for the templates.

Global Rollaway generally there

Step 7 − Go to System Landscape tab and select logical component/System to add to projects. You can perform a lookup for a particular system/logical component.

Change Project

Step 8 − When all the logical components are selected below System Landscape, click the Save button at the top.

Save Button

Step 9 − Next degreat Business Blueprint structure, go to Edit → Business Blueprint Fill.

Step 10 − Select the structure file → Open → Continue.

Continue

Step 11 − Next is to degreat Business Blueprint, click on Goto → Project → Business Blueprint

Blueprint

Step 12 − Navigate to Business Scenarios in the left pane. Select Scenario names. Go to Structure → Scenario Name and select Scenario.

Select Scenario

Step 13 − Assign templates and set global attributes. Go to Template and select the templates developd.

To select Attributes, go to Global Attribute and select Global from the drop-down list. Once you select the templates and global attributes, click the save button at the top.

Global Attribute

Releaperform Templates for the Projects

To relrerestve the templates for projects,

Step 1 − Click Goto → Project Data to come to the main screen. Go to the Template tab and select template. Click Change Visibility to relrerestve the templates.

Change Visibility
Project Data

Both the templates will modify visibility to Green and they can be used in projects.

Visibility to Green

SAP Solman – Test Management

In SAP Solution Manager, you can perform the check-management process central and execute checks for mix system business processes.

Test Management involves the following steps −

  • Defining Test Scope
  • Test Planning
  • Testing
  • Transfer modifys to itemion

To perform Test Management behaveivilinks, you can use Test Management Work Center- to develop, manage, and execute check plans.

SAP Work Centers

  • Under Test Preparation, you can develop a report that enables you to get an overlook at of your own business processes and status.

  • TBOM worklist, is used to display your own TBOM edit task

  • BP Change Analyzer, to analyze modifys to system. You can use this particular particular to ensure how business processes will respond after modifys.

  • Test Plan Management − You can perform the following functions in Test Management Work Center → Test Management Plan −

    • To develop Test Plan − Select Test Plan → Create Test Plan

    • To duplicate Test Plan − Select Test Plan → Copy Test Plan

    • To modify Test Plan − Select Test Plan → Edit Test Plan

    • To modify the Attributes of a Test Plan − Click Goto → Attributes

    • To transport Test Plan − Select Test Plan → Transport Test Plan

    • To develop and Assign Test Packages − Click Goto → Test Package Management

    • To sort Test Cases in Test Sequences − Click Goto → Sequences

    • To assign Testers to Test Cases − Click Goto → Sequences

  • Tester Worklist − This is used to immediately access all the check cases assigned to you.

  • Test Reposit down downory − You can use this particular particular to develop and edit automated check cases.

SAP Solman – IT Task Management

In SAP Solution Manager, you can use IT Task Management to manage objects such as Technical system, databases by Operations team. Tasks can be developd uperform Guided Procedure in standard and expert mode.

Creating Tasks below IT Task Management

You can develop brand new tasks by going to Technical Administration Work Center → IT Task Management. These tasks can be developd by scheduling Guided Procedures for managed objects.

SAP Technical Administration

Step 1 − Go to IT Task Planning emmattressded or in a brand new window.

Step 2 − In Plan pushbutton, you have to select Guided Procedure- Standard or Guided Procedure- Expert.

Step 3 − For GP Standard, select one or more guided procedures from the available guided procedures list and you need to enter the scheduling information.

Step 4 − Click Assign/Change and choose Managed Objects.

Step 5 − Managed Object dialog package appears. Enter the requireddish coloureddish coloureddish coloured managed objects and click Add button → choose OK.

Integration of GP Management and Task Management

Uperform integration between Guided Procedure (GP) and Task management, enables you to degreat recurring administrative tasks as GP in GPA environment. It enables you to plan the execution of the degreatd guided procedures and you can execute Guided procedures centrally.

Uperform Guided Procedure, it supports daily IT operation tasks by performing the following behaveivilinks −

  • Step-by-step execution
  • Detaibrought behaveivity description
  • Central access to requireddish coloureddish coloureddish coloured managed system functions
  • Automatic steps or behaveivilinks
  • Logging of every behaveivity

GP Authoring Tools

Different tools below Guided Procedure Authoring include −

GPA Bcollectionser

Uperform GPA Bcollectionser tool, you can develop, deenablee, prelook at, lookup or export guided procedures, and update the content of deresidereddish coloureddish coloureddish coloured SAP Guided Procedure.

GPA Maintenance

Uperform GPA Maintenance tool, you can modify, behaveivate, transport, and relook at the already existing Guided Procedures. To open up Guided Procedure Maintenance, you have to open up GP Bcollectionser → 3 buttons of GP Maintenance UI. These are −

  • Create button − To develop a brand new GP.

  • Edit button − To modify a GP.

  • Display button − To show the details of a GP.

GPA Log Book

GPA Log Book is used to look at instances, logs, and to export to HTML, and start brand new instance. You can access Guided Procedure Log from GP Bcollectionser for the selected scope and for the selected guided procedure.

GPA Content Deresidery

The GPA Content Deresidery tool is used to raise alerts incase when brand new content is available. Customer is notified abaway generally there brand new content at 2 places. First is when GP is open uped and customer executes a guided procedure, he will see a message informing him that brand new GP content is available.

GP Runtime

The GP Runtime tool is used to execute a guided procedure, to check status of execution. When you open up a Guided Procedure in GP Bcollectionser UI or you can select prelook at in Guided Procedure Maintenance, it open ups the guided procedure operatetime UI and you can execute GP.

IT Task Management Configuration

In SAP Solution Manager SP12 or higher, you can perform IT Task Manager Configuration uperform Guided Procedures. Run Transbehaveion Code: SOLMAN_SETUP

SAP provides preddish coloureddish coloureddish colouredegreatd users and roles to perform IT task management scenarios. The following user kinds and roles are needed to configure IT Task management −

IT Task Management

GPA User

A GPA user is requireddish coloureddish coloureddish coloured to develop custom guided procedures. Uperform GPA user, you can perform −

  • Display Business partner queries
  • Access Technical Administration WC
  • Task Inpackage
  • Maintain Guided Procedures

Requireddish coloureddish coloureddish coloured Roles below GPA user −

  • SAP_SMWORK_BASIC_TECHADMIN
  • SAP_SM_BP_DISPLAY
  • SAP_SM_GP_ADMIN
  • SAP_SYSTEM_REPOSITORY_DIS

IT Task Planning User

IT Task Planning User is requireddish coloureddish coloureddish coloured to perform performle or periodic operation behaveivilinks and to check the status of all the behaveivilinks uperform GP log book.

Roles below IT Task Planning

The following roles are requireddish coloureddish coloureddish coloured below IT Task Planning −

  • SAP_SM_GP_DIS
  • SAP_TASK_INBOX_DIS
  • SAP_TASK_PLANNING_ALL
  • SAP_SMWORK_BASIC_TECHADMIN
  • SAP_SM_BP_DISPLAY
  • SAP_SM_IT_EVENTS_DISP
  • SAP_SYSTEM_REPOSITORY_DIS
  • SAP_TASK_INBOX_ALL
  • SAP_ITCALENDER_DIS

IT Operator User

IT Operators are used to execute the task or Guided Procedures assigned in Task Inpackage.

Requireddish coloureddish coloureddish coloured roles below IT Operator

The following roles are requireddish coloureddish coloureddish coloured below IT Operator −

  • SAP_SM_BP_DISPLAY
  • SAP_SM_GP_EXE
  • SAP_SMWORK_BASIC_TECHADMIN
  • SAP_TASK_INBOX_ALL
  • SAP_TASK_PLANNING_DIS
  • SAP_SYSTEM_REPOSITORY_DIS

SAP Solman – Change Control Management

Change Control Management in SAP Solution Manager is used to manage modifys such as implementation and upgradation in all the projects. Change requests are raised for application components and technical components, and implemented as per requirement.

Change Control administration consists of the following key behaveivilinks −

  • Change and Transport System − This enables you to distribute modifys in ABAP and non-ABAP objects. Use central Change and Transport system to perform the modifys.

  • Quality Gate Management − Quality gates enable to remove the lock on systems and modify implementation is feasible.

  • Change Request Management − It enables you to execute projects globally in Solman- includes planning, cost management and modify management behaveivilinks.

Change Management Work Center

This work centre enables you to manage all the modifys in the project and provides central access to all the tools. To access Work Center, you need to be authorised to look at this particular particular.

To open up Change Management Work Center, use Transbehaveion SM_WORKCENTER.

Change Management

This work centre consists of the following functions −

Overlook at

The Overlook at tab consists of the summary of all functions in Change Management such as −

  • You can look at Quality gate management projects assigned to your own business partner.

  • All the requests for modify assigned to your own business partner.

  • You can furthermore look at all the modifyd documents assigned to your own business partner and they can be further filtereddish coloureddish coloureddish coloured based on various parameters.

  • License management information.

Projects − In this particular particular tab, Quality Manager and Quality Advisor planks can look at status of smoothware modifys phase wise in system landscape.

Request for Change − Uperform this particular particular tab, you can look at the list of all modify requests and to further drill the details of every request. You can display or edit a modify request by cliccalifornia california king on the request.

Change Documents − This tab is used to look at all modify documents, you can display and edit modify documents by cliccalifornia california king on any document and furthermore you can apply filter status wise.

System Recommendations − This tab is used to look at system recommendations for an behaveive solution.

Maintenance Optimizer − This tab is used to look at the list of all item maintenance transbehaveion and you can edit and display a specific item maintenance transbehaveion.

License Management − This tab is used to manage the licenses centrally and to maintain certificates in system Landscape. You can furthermore download licenses and certificates locally or can furthermore behaveivate/debehaveivate distribution of certificates on a system.

Queries − To perform complex lookupes, you can use queries that enables you to lookup by modify documents, modify requests, etc.

Reports − This is used for analyzing modify management process- modify requests and modify documents.

Creating a Change Request

To develop a modify request, role SAP_CM_REQUESTER need to be assigned.

You can develop a brand new modify request from the start or by uperform the duplicate option from an existing template.

Step 1 − To develop a request, go to Request for Change − Create.

Request For Change

Step 2 − Enter all the mandatory fields, like −

  • Description
  • Sold to Party
  • Requester
  • Change Manager/ Approver details
  • Approval Procedure

Step 3 − Click the save button to develop modify request. A modify request can be developd from the following reference objects −

  • From WebUI Crestnt
  • From an Existing Template
  • From Business Blueprint
  • From a Solution
  • From a Roadchart
  • From an Incident
  • From a Job Request
  • From System Recommendations
  • From a Project Task

Note − When a modify request is developd in the system, it is assigned to the Change Manager for validation and approval. The Change Manager can access the request in his worklist and get an behaveion such as Validation, Approval, Rejection, or further clarification.

Change Document

When a Change request is approved by the Change Manager/ Person Responsible to validate and approve modify, modify document is developd automatically in the system. The status of document is marked as being implemented.

A Change document structure consists of the following components

  • Header Level − It is used to store general data like developer ID, reference object details, project name for which modify is developd, and other information.

  • Assignment Blocks − It contains the data requireddish coloureddish coloureddish coloured for procesperform of modify request. This withincludes information abaway generally there, procesperform log files, transport requests, details of project/solution, incident, and the information abaway generally there the check management.

SAP Solman – Incident Management

When an issue occurs in SAP system, an end user can develop an incident message. Incident Management process deals with resolving incidents, raised by end users, system alerts uperform monitoring service or by key users. Incident, Problem and Change Management is part of IT Service Management Work Center in Solution Manager that provides central management of processes and messages.

ITSM is based on ITIL standards, and is styleed to support Business Processes, Incident, Problem, Change Management, and Service Desk Operations. SAP Solution Manager provides a set of standard, preddish coloureddish coloureddish colouredegreatd ITSM functions that can be set up uperform a guided configuration procedure.

IT Service Management is based on the integration of CRM ITSM processes and SAP Solution Manager. It provides the following functions −

  • Problem management to setup an ITIL verified process.
  • Extensibility with SAP CRM 7.0 Service or SAP ERP functions.
  • Improved knowbroughtge management process.
  • Template Support.
  • SLA Management and Escalation management.
  • Improved Web user interface to manage ITSM task.
  • Additional inbound channels.
  • Advanced reporting features: ITSM preddish coloureddish coloureddish colouredegreatd BI queries, Interbehaveive user Dashplank.
  • Integration of Application Lifecycle management to IT Service Management and Solution Manager.
  • Preddish coloureddish coloureddish colouredegreatd Business Roles for IT Service Management − IT Service Requester, Solution Manager Professional and IT Service Desk.

Personalization

Structure of an Incident

An Incident consists of minder and additional assignment blocks that can be used to provide other information. Header consists of the following fields −

  • General Data
  • Procesperform Data
  • Dates
  • SAP Data
  • Reference Objects

Assignment block

This is used to specify any other information in the incident.

SAP Solman – Service Desk

When you develop a Support message, it is immediately assigned to the Solution Manager Service Desk.

The screenshot shows the Service Desk homepage.

Service Desk

Example

Let us say you like to develop a brand new Sales Order and an Order kind is misperform.

Step 1 − Go to Help → Create Support Message

Create Sales Order

Step 2 − Enter short text and message description and click the Submit button. You will get a prompt- message XXXXX successcompenableey developd in support Desk system.

Step 3 − To develop an Incident, go to the Transbehaveion Monitor below Service Desk in Solman.

SAP Easy Access

Step 4 − In Transbehaveion Monitor, select Transbehaveion Type- ZSMD Service Desk Message Type, and click Execute.

Transbehaveion Monitor

Step 5 − You will see the Support Message developd in the list as shown below. Open the Support message.

Service Processes

Step 6 − Click the Edit button and modify the status to In Process. Once you make the modifys, click the save button at the top.

IN Process

Step 7 − First level support team can see if the issue has occurreddish coloureddish coloureddish coloured before. They can check solution database to find any similar issues.

Solution Database

Step 8 − In case generally there is no solution that complementes the description, Service Desk support forwards the incident to the 2nd level support.

Fast Encheck

Step 9 − The 2nd Level support team can check the Solution immediateory to find any past records complementing this particular particular incident description. If the solution is not available, they can furthermore check SAP Market Place. If no solution is provided, Incident can be forwarded to SAP Global support team.

Display Solution

Step 10 − To send the message to SAP Active Global support, click Actions → Send Message to SAP.

Send Message

Once the issue is fixed, you can move to Incident Closure with documentation of all the steps that have been performed to fix the issues.

SAP Solman – Business Process Operations

In this particular particular Work Center, you can perform the functions that support your own core business processes. In SAP Solution Manager, you have 2 kinds of Business Process Monitoring work centres. Both the work centres enable you to access all the key functions related to business processes. Business Process Monitoring Work Center furthermore provides monitoring of relevant functions and reporting.

You can see the following 2 tabs −

  • Business Process Operations (brand new) Work Center
  • Business Process Operations Work Center

Work Centers

In the left pane, you will see the following functions −

  • Overlook at − Uperform the Overlook at tab, you can access all other work areas in this particular particular Work Center.

  • Alert Inpackage − In Alert Inpackage, you can check all the critical alerts for which generally there are open up alert groups for your own monitoreddish coloureddish coloureddish coloured business processes.

  • Business Process Monitoring − Under Business Process Monitoring, you can access all metrics as per Monitoring and Alerting Infrastructure.

  • Data Consistency Management − You can use this particular particular to get a filtereddish coloureddish coloureddish coloured look at of the Alert inpackage for all relevant open up alert groups in BPM.

  • Business Process Analytics − This work area enables you to access key figures such as comparing OU’s, business document backlogs, etc.

  • Dashplank for Business Processes − The data from business processes can be displayed in the form of Dashplanks like Graphics.

  • Interbehaveive Reporting − This work area is used to display the metrics in Business Process Monitoring.

SAP Solman – Application Operations

In SAP Solution Manager, you can use Application Operations work centre to perform all behaveivilinks related to central monitoring, alerting, and to analyze the solutions. You can use the reporting function to operate the reports and furthermore to monitor the status of complex landscapes.

You can perform data volume analysis within your own system landscape and you can reddish coloureddish coloureddish coloureduce the compenablee cost by decreaperform the size of database.

Uperform Root Cause Analysis and Exception Management, you can find the main cause of an incident and implement a solution for distributed environment.

Root Cause Analysis

You have the following work areas below Application Operations Work Center

Technical Monitoring Work Center

The Technical Monitoring work centre can be configureddish coloureddish coloureddish coloured uperform Transbehaveion: SOLMAN_SETUP

Uperform System Monitoring, you can monitor the status of hosts, systems, and databases in the Solution Manager System landscape.

The Technical monitoring furthermore involves Integration Monitoring, where you can perform −

  • PI Monitoring
  • Interface and Connection Monitoring
  • Message Flow Monitoring
  • Connection Monitoring
  • Workflow Monitoring

Other Work Centers that come below Application Operations are −

  • Technical Administration Work Center

  • Root Cause Analysis Work Center

  • Data Volume Management Work Center: You can perform data volume analysis within your own system landscape and you can reddish coloureddish coloureddish coloureduce the compenablee cost by decreaperform the size of database.

The following screenshot shows the SAP Solution Manager Configuration −

Manager Configuration

SAP Solman – Maintenance Management

Maintenance Management includes importing enhancement and support packages, and implementing critical SAP Notes. This function enables you to perform multiple functions for system Landscape.

The following work areas come below Maintenance Management −

  • System Recommendations − You can use this particular particular work area to implement Security notes, Performance notes and correction notes for technical systems. This work area comes below Change Management Work Center.

  • Maintenance Planner − You can use Maintenance Planner to develop maintenance plans and stack XML files for installation uperform Software Update Manager SUM. IT replaces Maintenance Optimizer in Solution Manager to perform updates, and upgrades installation.

  • Maintenance Optimizer − Maintenance optimizer can be used to start maintenance process in itemion system. This provides you detaibrought instruction for downloading and installing maintenance files in the system.

  • License Management − To download SAP Support Packages, you need license and maintenance certificates. This function is available below Change Management Work Center.

  • Scope and Effort Analyzer − This work area is used to analyze and calculate the scope and effort requireddish coloureddish coloureddish coloured to implement support and Enhance packages on Technical systems. This work area can be started from the following Work Centers −

    • Change Management Work Center

    • Test Management Work Center

    • Custom Code Management Work Center

The following screenshot shows the work centres of Maintenance Management.

Maintenance Management

To use this particular particular function, you need the following roles −

  • SAP_SEA_ALL_COMP − Full Authorization of scope and effort analyzer composit down downe Role

  • SAP_SEA_DIS_COMP − Display Authorization of scope and effort analyzer composit down downe Role

SAP Solman – Upgrade Project

To manage Upgrade management, SAP Solution Manager provides you with an access to all functions requireddish coloureddish coloureddish coloured to perform an upgrade. Uperform SAP Upgrade Roadchart in Solman, you can perform standard methodology to plan and execute an SAP upgrade project. Various preddish coloureddish coloureddish colouredegreatd templates are provided in Solution Manager to effectively manage the upgrade project end-to-end. It enables SAP customers to much better belowstand and manage the major technical risks and challenges within an upgrade project.

To perform Upgrade management, you need to implement a brand new upgrade project below Project Administration. Following are the key phases in an Upgrade project −

Creating an Upgrade Project

To degreat a brand new upgrade project, you have to go to Project Administration Work Center. You have to select Project kind as Upgrade project and degreat the scope of the project. You can furthermore use an existing project as a base project to duplicate.

SAP Project Administration

Evaluating System Landscape

Before an upgrade, you need to evaluate current business processes and existing system Landscape. Various applications can be instalbrought on current System Landscape- SAP CRM, SAP SCM, etc. Uperform dependency analysis of upgrades and use of other tools, you can analyze if your own current functions will be available once the upgrade is performed.

Planning Phase

Planning phase includes defining blueprints and Roadchart of the upgrade project. Under Business Blueprint, you enhance the project structure for the business processes. You separate business scenarios and business processes and assign various transbehaveions, functions to the structure items.

Testing

In Testing phase, updated business processes and scenarios are checked.

Transferring Business Processes to Production

In this particular particular phase, you transfer the business processes and scenarios to customer specific location like Solution Directory where business processes are monitoreddish coloureddish coloureddish coloured below operations.

Reporting

In this particular particular phase, you develop phase wise reports for compenablee upgrade project.

Implementation/Upgrade Work Center

The following screenshot shows the Implementation/Upgrade Work Center.

Upgrade Work Center

You have the following work areas below this particular particular work centre −

  • Overlook at − The Overlook at tab shows you the structureddish coloureddish coloureddish coloured diagram of your own project status. You can navigate to My Projects, which shows the project to which you are assigned. The All Projects option shows a list of all the authorised projects you can look at.

  • Projects − In the Projects work area, you can see a list of all projects as per the project kind, status, etc. When you select any of the project, you can check the minder details and blueprint locks in the project.

  • Evaluate − In this particular particular work area, you can access- SAP Standard Scenarios, Business charts, and business functions.

  • Plan − In this particular particular work area, you can develop and edit projects, display Roadcharts, and specify Business Blueprints.

  • Build − In this particular particular work area, you can access Technical Configuration, customizing distributions, BC sets, and manage find awaying materials.

    • Going Live Preparation − The following links can be accessed in this particular particular work area

    • Solution Directory − To transfer an upgrade project to solution.

    • SAP GoingLive − This is used to check itemion start.

    • SAP EarlyWatch Alert − This is used for itemion procesperform and to monitor the solution in SAP Solution Manager. Report can be displayed as an HTML document or a word document.This can be used to identify and avoid key possible issues in the system.

  • Report − This work area is used to operate the reports for project phases and key behaveivilinks.

SAP Solman – Root Cause Analysis

Root Cause Analysis is used to monitor and analyze the SAP Solman Landscape and to identify the component cauperform the issue. Uperform Root Cause diagnostic agent, you can perform an end-to-end diagnostics that provides a structureddish coloureddish coloureddish coloured evaluation method to find the main causes of an undesireddish coloureddish coloureddish coloured away generally therecome and the behaveions adequate to prfurthermoret recurrence.

End-to-End Root Cause Analysis within SAP Solution Manager away fromers capabililinks for mix system and technology main cause analysis. In heterogeneous landscapes especially, it is important to isolate a issue cauperform component as quick as feasible and involve the correct experts for issue resolution.

With the tool set provided by Root Cause Analysis, this particular particular is feasible with the same tool regardless of the technology an application is based on. It enables a 1st in depth analysis by a generalist avoiding the ping-pong game during an analysis between various expert groups.

The screenshot shows the Root Cause Analysis work centre provided.

Root Cause

Each tab contains the further work areas to perform the diagnostic for various technical objects −

  • End-to-End analysis

    • End-to-End Change Analysis

    • End-to-End Exception Analysis

    • End-to-End Trace Analysis

    • End-to-End Workload Analysis

  • System Analysis

    • Change Reporting

    • Expert Analysis

    • Log Viewer

  • Host Analysis

    • File System Bcollectionser

  • OS Command Console

    • Database Analysis

    • Database Monitoring

SAP Solman – Reporting

You can develop various interbehaveive reports and Dashplanks in SAP Solution Manager.

Interbehaveive Reporting

Interbehaveive reporting enables you to display the majority of important metrics of the objects in System Landscape. The following object kinds are available −

  • Systems
  • Hosts
  • Databases
  • Scenarios

You can use SAP BW system to move these metrics. Reports are developd to get a quick look at of the Key Performance Indicators. Reports can be developd for the following metric values

  • Capacity Reports
  • Availcapacity Reports
  • Performance Reports
  • Usage

Application Dashplanks

Application Dashplanks enable you develop Dashplanks to ensure that your own technical systems and scenarios are available and performing as per the requirement. Application Dashplank can show the following values

  • System Availcapacity
  • System Performance
  • EUE Reporting

Service Level Reporting

Service Level Reporting is used to monitor internal and external service level agreement. This report is based on SAP Early Watch Alert. This report consistently performs check on KPI’s

  • System Availcapacity
  • Threshold Report
  • Periodic reports as per specific time period.

Note − The Service Level Reports can be storeddish coloureddish coloureddish coloured in HTML format or MS Word format.

Service Level Reports

To develop a Service Level Report, go to Service Level Report look at.

To develop HTML report

  • Select the link to a Service Level Report.
  • In HTML format, you can the report in mail as an attachment to multiple recipients.

To develop MS Word document report

To get Service Level Report in doc format, click the Word format symbol and select the report that you like in Doc format. This report comes as an attachment in Report look at.

SAP Solman – Consultant Responsibililinks

Following are the key job responsibililinks of a SAP Solution Manager Consultant −

  • Person need to have an encounter in Configuring and Supporting Solution Manager 7.0 and 7.1.

  • Experience in setting up and troubleshooting BPM.

  • Should be able to present and interbehave business process owners in the environment.

  • Must have great worcalifornia california king encounter on other components of Solman system Admin and Monitoring, Remote Supportcapacity, Solution Manager Work Centers.

  • Managed SAP Solman Implementation from top to bottom level level starting with modify management and project planning, to physical transports of modifys from the development environment into the itemive environment.

  • Performance Optimization of Systems connected to Solman System.

  • Managing SAP Operations, System Landscape Information, IT Task Management and GPA, Template Management, Test Management behaveivilinks.

  • Excellularularent documentation capacitys for configuration, troubleshooting and ongoing maintenance of the environment.

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